Shipping policy

ORDER PROCESSING:
Please allow 2 business days to process your order. Expect an email within 2 business days to let you know your order is on the way!

STORE PICKUP - 22 Nature Pathway, Toronto, Ontario
Orders can be picked up daily, most business days, from 9-5 PM EST from our Scarborough location (Toronto). An email will be sent when your order is ready for pickup. Additional accommodations may be allowed if required, just email us.

 

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within 20 km of our shop.

If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Orders placed outside of 9-5 PM EST will be delivered the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking
information.

FLAT RATE SHIPPING
Orders are generally shipped within 2 business days using your shipping provider i.e. Canada Post's delivery standard is 2 - 7 days.

We do not ship outside of Canada at this time via Canada Post. We ship to the USA with a $50 flat rate.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

For simple flat rate shipping: We offer $50 flat rate shipping to the USA.

For Canadian consumers, we offer free shipping for orders over $75. 

INTERNATIONAL SHIPPING:
We offer international shipping to the United Stated of America.

REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at aapon.canada@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us.